Subscriptions T&Cs

What is a Subscription

To qualify for a 15% discount you must set the subscription cycle for a minimum of 3 orders. You will be billed just before each order leaves us and you can cancel your subscription after 3 orders. You cannot cancel your subscription before this point.

Placing Your Order

When you submit an order form for any subscription or product, we will send you an e-mail confirming receipt of your details.

Your order form represents a request to purchase a product or subscription. There shall exist no contract between us for the supply of a product or subscription unless and until we have issued to you an e-mail confirming receipt.

Please make sure you have completed the order form correctly. We cannot accept any responsibility for the consequences of errors in completion.

Each purchase of a subscription or product will constitute a separate transaction even if you order more than one subscription or product at the same time.

Payment

The prices for subscription or product are as displayed on the site at the time the order is placed. Prices stated include delivery charges and taxes (where applicable).

Unless we notify you otherwise, we will process payment from your credit or debit card when we send you the e-mail confirming receipt.

If, for any reason, we are unable to accept or process your order, we will send you email notification of this, and your order will be cancelled. We will not take payment from your account.

Cancellation and Refund Policy

You may cancel a subscription at any time after a minimum of 3 orders. Michael Van Clarke does not offer a refund against monies paid for the subscription or product under this number of orders.

Cancellation requests must be sent by email (subscriptions@vanclarke.com). We will send you confirmation of cancellation.

Prices charged for subscription or product are as displayed on the site at the time the order is placed. Prices stated on the site include delivery charges and taxes (where applicable).