Fighting Inflation Part 2

January 14, 2023

Fighting Inflation Part 2

...continues from newsletter

Is it old age that gives rise to ranting and casting opinions on authority? Or just that most of the people dictating our lives are younger than me now? But then hairdressers have always had opinions along with black-taxi drivers. They’re the only people that really know how to run the country as the late comedian George Burns joked.

The collapse in productivity and raging inflation is a worry for all of us. We’re back to the 1970s with masses of unemployment hiding in plain sight, and in our interconnected society, one person’s overpaid under-productive cushy job is another person’s membership to the food bank. Inflation and high taxation is linked to this. As a service economy most of UK inflation is now caused by declining productivity from the shrinking workforce - ‘it’s the taxation stupid!’ to misquote Bill Clinton.

The Passport Office are now patting themselves on the back because 95% of applications are processed within 10 weeks. Ten Weeks! And so they feel ready to raise prices in February.

Not just the Passport Office, many big companies and government agencies are becoming hopeless at customer service. So bad that they have to put up signs, the gist of which is … our ‘service’ is so awful and we’ll annoy you so much that you’ll probably lose your temper (or the will to live) and if you’re rude to our staff we’ll have you thrown out or arrested. Blah blah. 

Imagine going to a nice restaurant, hotel, clothes boutique, or salon and seeing a sign like that. You wouldn’t because you’re free to choose. And there lies the problem. Big companies and government agencies don’t have proper competition, so you’re tied in or trapped. No longer a customer to please and win over, more a supplicant to fleece, control, and who has to beg for service.

Read Fighting Inflation Part 1

Michael Van Clarke





Also in Blogs

Autumn/Winter 2026 Hair Trends with Principal Stylist Lamphane
Autumn/Winter 2026 Hair Trends with Principal Stylist Lamphane

September 18, 2026

From the return of ’90s layers and statement fringes to softer bobs and high-gloss styling, Principal Stylist Lamphane shares the cuts, finishes and celebrity inspiration she predicts will define AW26.

Continue Reading

Gaby's Bakery - Japanese Milk Bread
Gaby's Bakery - Japanese Milk Bread

September 18, 2026

This Japanese Milk Bread was meant for last week’s blog but my household ate half of it before I managed to get the photos. Two versions, rolls and a loaf that makes for amazing toast too.

Continue Reading

Autumn Hair Colour Trends: Q&A with Master Colourist, Berni
Autumn Hair Colour Trends: Q&A with Master Colourist, Berni

September 11, 2026

A new season is the perfect time for a colour rethink. We caught up with our Colour Masterist, Berni, to talk about restoring and refreshing post-summer hair, the shades and techniques defining the season ahead, and her expert advice for keeping your colour looking vibrant, glossy and beautifully healthy.

Continue Reading