I hate to think of any client feeling anxious about their time in the salon.
Rosie the Londoner (Professional Influencer) highlighted this issue on her last visit and set our whole team talking. Not just the issue itself which we’re sensitive to, but the stream of responses on her IG site chiming in with those feelings.
When Aman Resorts gate crashed the 5-star market in 1987 it blew the gilt off luxury and ushered in a quieter understated quality of hospitality.
Instead of overt excess, luxury could be less. Less bells, less whistles and most importantly, less other people. Here was a resort with
Are you fed up waiting around for builders? Or even getting them to commit to a time and day? I believe that for ourselves and society’s sake, we should mostly operate at our highest level of value. I’m responsible for a salon team of 50 staff looking after 5000 clients. I run a...
It’s now a few weeks since schools returned. The chill of winter is breezing through intermittently. The holiday glow has faded and the hair may reveal the dry, faded consequences of zero sun-protection. Aggravated scalps may also be flakier.
This seasonal shift beckons us to assess, repair and renew, ready for the next chapter. Investing in
How do we teach kids to handle risk? Not by cradling them too tightly, but yet we also want them to be safe, and risk, the chance for loss or gain, is an unavoidable part of life.
All actions or inactions involve risk, but risky doesn’t mean reckless.
This month we passed our fifteenth anniversary as a Partnership. We've always wanted to attract good people to work with us and I’d long wanted to align my interests...
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